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  2. Advisor FAQs

Advisor FAQs

Managing Your Team

  • Can Advisor's gift CM Credits?
  • How do I check if my downline's Advisor renewal was successful?

Troubleshooting for Advisors

  • How to Find Your Affiliated Customer Contact Information
  • Everything You Need To Know About CM Credits
  • How do I submit my upcoming event to the Creative Memories Website? (For Advisors)
  • How do I redeem my Advisor Achievements gifts?
  • Help, I can’t access Project Recipes™!
  • Help! I cannot access Project Recipes on my iPhone.
See all 9 articles

Advisor Account Management

  • Annual Renewal details
  • Auto Renewal process failures
  • Moving? Address change locations
  • What is the difference between a “New” and “Reactivating” Advisor?
  • How do I resume a course I've already started? (For Advisors)
  • How do I find the Advisor HQ or My Reports on a mobile device or tablet?
See all 16 articles

Tips for Starting Your Business

  • How to Use a Canva Shared Template
  • AU - Can I see the AU Advisor Policies before signing up?
  • CA - Can I see the CA Advisor Policies before signing up?
  • US - Can I see the US Advisor Policies before signing up?
  • How do I access My Courses for Advisor training?
  • How do I order Lands' End apparel with a Creative Memories logo?
See all 7 articles

Tips for Your Customers

  • Link Customers to a Specific Product with Your Advisor URL
  • How to Connect with Customers (For Advisors)
  • Where/When is a Creative Memories event near me?
  • Tips to ensure a customer uses your Advisor link.
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