Order Questions

Warranty & Returns

• I received extra or incorrect products in my order. Now what?
• How do I process a return?

Placing My Order

• Refer A Friend Auto Pop-Up
• Website Overview and How to Place an Order
• Recommended Internet Browsers
• How do I change the Advisor I'm shopping with?
• How to do I edit my shopping cart?
• How do I change or update my Vaulted Credit Card?

See all 10 articles

Adding Promotions to My Order

• How do I use a coupon code? How do I troubleshoot a coupon code that is not working?

Tracking My Order

• How do I track my order?
• Why did I get a "CM - Confirmation: Address change" email?