If you just placed an order and need to cancel that order, please reach out to Customer Service as soon as possible. You can either leave a message at 320-281-1424 and let us know the order number and what you want done with that. If you choose to email, please add Urgent - Cancel order in the subject line. In the details be sure to add the order number you want canceled or reply to your order confirmation noting you want to cancel that.
We will cancel that as long as it is not too far in the shipping system by the time we are alerted. If there is Custom items, Photo Prints or digital artwork we are not able to cancel those due to the complexity of the files.
Our hours are Monday - Friday 8:30 am - 4:30 pm CT. Be aware our Operations team does work earlier and later shifts than we do so there will be times we are unable to cancel an order for you.