- Ensure you are signed into your Creative Memories account by seeing your NAME in the top left.
2. Click on your name (circled above in orange) and choose My Account.
3. On the left menu that appears, choose Advisor HQ.
4. In the left menu that appears, choose My Achievements.
5. Now you will see a list of your achievements which could include physical products in addition to account credits. To redeem an account credit, copy the code like you see circled below.
6. Then during check out, paste your code into the apply coupon box. You will see your coupon in your order summary before you proceed to check out.
Now, you have successfully learned how to redeem an account credit!